Wentworth Arenas Covid-19 Protocols and Procedures

Updated July 20th, 2021

To our valued Wentworth Arenas family and community,

Wentworth Arenas understands that there is a concern about the COVID-19 virus and the potential impact on all indoor sports programs. We share your concern and have taken measures to prevent the spread of this illness. Health and Safety are our priority in establishing the guidelines in our return to play. During all phases of the Return to Play protocols and reopening, a spirit of ongoing patience and flexibility will need to be communicated between the user and the facility. Positive interaction will be greatly increased with recognition and understanding of the ongoing changes.

It is vital that we all be calm and compassionate throughout this pandemic. Any person who exhibits any aggression towards staff or any other person in our facility will be asked to leave and not return.

PREVENTATIVE MEASURES

To help us, we ask our participants to take the self assessment steps:

• If you have recently travelled to any high-risk Covid-19 areas, do not come to the facility.
• If you have been in contact with any persons that have recently travelled to high risk areas and/or are experiencing symptoms please do not come to the facility.
• Strict enforcement of sick protocols. If you are feeling unwell or have fever, cough, and shortness of breath, we ask that you self-isolate and stay home, please do not come to the facility.
• Wash hands frequently and cover your nose and mouth use a tissue or your elbow when coughing.

Protocols and Procedures

(Forming part of the Contractual Agreement for Rental and/or League Time)

Adult Joint Declaration Covid Screening form and Release of Liability, Waiver of Claims and Indemnity agreement will be required for entry. Any participants under the age of majority, 18 yrs and under are required to have the Informed Consent and Assumption of Risk Agreement signed by a parent/guardian prior to entry. All forms are available online, see link below.

Waiver Forms & Declaration Covid Screening Trace Forms

Waiver Forms & Declaration Covid Screening are mandatory and must be completed prior to entering Wentworth Arenas. Forms are to be completed one time only. As stated in the Declaration Covid Screening form, it is the individual’s responsibility to self assess each time prior to entering Wentworth Arenas.

All Facility Rentals must be pre-booked a minimum of 24hrs prior to rental.  Payment in full must be made prior to rental time. Payment in full will be accepted from one individual only, multiple transactions will not be accepted.

No subletting of rental time is permitted.

General

  • Adult Joint Declaration Covid Screening form and Release of Liability, Waiver of Claims and Indemnity agreement will be required for entry. Any participants under the age of majority, 18 yrs and under are required to have the Informed Consent and Assumption of Risk Agreement signed by a parent/guardian prior to entry. (All forms are available online)
  • Groups must arrive no earlier than 15 minutes prior to their scheduled time. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations
  • Masks are mandatory and must be worn by participants and/or spectators at all times while in the facility. Failure to wear a mask will result in entry refusal. Exceptions are, while on the playing surface and while seated in the restaurant. Mask will NOT be provided by the facility. 
  • Maximum number of people on the playing surface is 40. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  •  Please follow link to Roadmap to Reopen  https://www.ontario.ca/page/reopening-ontario
  • All entrants must adhere to Hamilton By-laws, which requires persons to maintain 2 meters social distance at all times.
  • Please adhere to all signage and respect others.
  • Be mindful of common surfaces and limit your touch points.
  • Change room availability will be determined upon gathering limits and subject to change. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Hallways are shared, do not enter the hallway if someone is approaching from the opposite direction.
  • Groups will only be permitted to enter when all participants have arrived and have been checked in. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Food and beverages may not be brought into the premises.
  • Wentworth Arenas Inc. supports family participation/spectating however children may not be left unsupervised. Should staff encounter situations with possible safety hazards for children, games may be interrupted while parents or guardians are located, any such interruptions will not constitute increased rental or playing time. Staff has full discretion to determine what constitutes a hazard.

Illness Protocols

As per the provincial guidelines, participants will not be allowed to enter the facility if they have:

  • Experienced cold or flu like symptoms with in the last 10 days.
  • Been in close contact with anyone else who has had these symptoms in the last 14 days.
  • Been in close contact with anyone else who has travelled outside of Canada in the last 14 days.
  • If participant/spectator is displaying symptoms of respiratory distress or illness, they will be asked to leave the facility and seek medical attention.

Entrance

  • Joint Declaration Covid Screening and Release of Liability, Waiver of Claims and Indemnity agreement must be completed by all participants prior to entry. (form available online)
  • Informed Consent and Assumption of Risk Agreement must be completed by a parent/guardian prior to entry. (form available online)
  • List of participants in all rental groups will be required. (Contact office for additional information)
  • Players should be prepared to come dressed in as much equipment as possible for their activity to reduce the time at the facility. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Follow all on-site signage.
  • When a participant arrives late, they must adhere and yield to all other participants in the facility and maintain the 2 meter social distance.
  • Minimize going in and out of doors as they are considered high risk touch points. Use elbows to open when possible.

Playing Surface

  • Follow on-site signage to your specific playing surface.
  • Benches may be used with social distanced guidelines provided.
  • Water bottles must be filled prior to entering the facility. Do not use water for anything other than drinking.
  • NO SPITTING ANYWHERE IN THE FACILITY OR ON THE PLAYING SURFACE!

Any person caught spitting will be immediately ejected from the facility.

  • The chewing of gum is prohibited on all playing surfaces.
  • The wearing of outdoor shoes on any of the playing surfaces is not permitted.
  • Where Spectators are permitted, they are warned to be observant while viewing all sports games as there is a risk of personal injury. Spectating is done at your own risk. Wentworth Arenas Inc. shall not be liable for any injury, illness, death, damage, loss, accident, expense, delay or other irregularity occurring from any such incident.
  • Equipment must be kept on the participant while using the playing surface and may only be removed once they have left the playing surface.
  • Wentworth Arenas will not provide any sport equipment ie: balls, pucks, pinnies etc. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • No handling of equipment by players. The organizer of the group is the only person permitted to handle the group equipment ( pucks, balls, pinnies, etc..)
  • Drills and activities should be designed with Provincial sport organization guidelines.
  • Please use washrooms prior to entering the playing surface, washrooms are permitted for emergency use only. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Full face visors for hockey are recommended but not mandatory.
  • If participants do not feel well or have identified respiratory symptoms, ensure they advise the group organizer immediately and put on a mask. Organizers should provide facility staff with an incident report prior to leaving the facility.
  • Pregame and post game handshakes are not permitted. Support our “no hand-shake or elbow bump” policy.
  • Participants will only be permitted to enter the playing surface once it is authorized by an arena staff member. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Strict Entry and exit will be enforced. Groups will not be permitted early entry and must be off the playing surface by the time the rental is complete.For example, if your rental is from 6:00pm to 7:00pm, groups will enter the playing surface at 6:00pm and must be completely off the playing surface by 7:00pm. This includes all equipment and garbage removal. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.

Exiting the playing surface and facility

  • Participants will exit single file and follow signage to the exit or change rooms. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Players will not be permitted to congregate in groups either near the entrance or in the parking lot unless prior to arrival and are the required 2 meters apart.
  • Players leaving the playing surface must go immediately to assigned change rooms. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.
  • Players will be given a maximum of 15 min to exit the facility/change rooms to ensure enough time is given to properly disinfect between groups. An update will be provided to all user groups closer to return date based on Provincial and Municipal regulations.

 Safety Protocol

  • Each rental group must have a volunteer / organizer to supervise the group and ensure the participants, parents and spectators follow the COVID-19 protocols while in the facility.

 Personal Hygiene

  • Please note that staff will be scheduled to clean/sanitize periodically throughout the day.
  • Avoid touching your eyes, nose or mouth.
  • Cover your mouth and nose with a tissue or into your elbow while coughing or sneezing. Dispose of any used tissue as soon as possible in a lined waste basket and wash hands.
  • Wash or sanitize your hands often with soap and water for at least 20 seconds.
  • Use alcohol-based hand sanitizer if soap and water are not available.
  • No sharing of water bottles.

 Enhanced Facility Sanitizing

    • Persons entering the facility will be required to use the hand sanitizer provided.
    • Player benches will be disinfected following each rental period and prior to any following rental period.
    • Change rooms will be disinfected after each use.
    • Washrooms will be disinfected twice per day unless additional cleaning is required.
    • Frequently touched surfaces will be disinfected regularly.
    • Hard surfaces such as goal posts, time monitoring units and facility equipment etc. will be disinfected regularly.

House Policies

It is to be clearly understood by all participants that Wentworth Arenas Inc. enforces a policy of non-violence. Violence includes, but is not limited to:

  • Loud verbal abuse
  • Racial or ethnic slurs
  • Threats and/or attempts to intimidate
  • Throwing of articles in a deliberate or aggressive manner
  • Aggressive approaches to another individual or group
  • Physical striking of another individual
  • Attempts to goad or incite violence in others
  • Vandalism and/or damage to property

STAFF ARE INSTRUCTED TO TAKE APPROPRIATE DISCIPLINARY ACTION WHEN INCIDENTS OF VIOLENCE OCCUR. THIS ACTION COULD INCLUDE BANNING OF PATRONS FROM THE FACILITY, COST RECOVERY FOR REPAIRS OR EQUIPMENT REPLACEMENT AND FINANCIAL PENALTIES FOR REPEATED ACTS OF VIOLENCE.

  • In as much as the Company’s premises are licensed under the AGCO (formally known as LCBO), should any person using the Company’s facilities contravene any provision of the AGCO act, this agreement may be terminated without notice and the Client’s deposit forfeited.
  • Food and beverages are available on the premises, they may not be brought into the premises. Should patrons bring food and/or beverages into the premises, they will be asked to leave the premises to consume them.
  • Wentworth Arenas Inc. supports family participation/spectating however children may not be left alone in or on the premises without supervision. Should staff encounter situations with possible safety hazards for children, games may be interrupted while parents or guardians are located, any such interruptions will not constitute increased rental or playing time. Staff has full discretion to determine what constitutes a hazard.
  • At the start of the playing season, participants should designate a player who will act as a first aider and who will be available to provide preliminary assistance in the event of serious injury or accident. Staff will not provide first aid nor any form of medication.
  • All participants are advised that sports and similar activities intrinsically involve risk of injury greater than those encountered in daily life. The wearing of safety equipment whether mandatory or otherwise is strongly recommended. Participants will be advised of mandatory equipment.
  • The chewing of gum is prohibited on all playing surfaces.
  • Wentworth Arenas Inc. will not be responsible for theft or damage to personal belongings on or off the premises.
  • Smoking and Vaping is prohibited inside the facility.
  • The wearing of outdoor shoes on any of the playing surfaces is not permitted.
  • Spectators are warned to be observant while viewing all sports games as there is a risk of personal injury. Spectating is done at your own risk. Wentworth Arenas Inc. shall not be liable for any injury, illness, death, damage, loss, accident, expense, delay or other irregularity occurring from any such incident.
  • These policies have been developed to ensure the maximum safety and comfort levels for all participants your cooperation is appreciated.

ALL PERSONAL INFORMATION COLLECTED IN REGARD TO THE EXECUTION OF THIS CONTRACT SHALL BE FOR THE SOLE PURPOSE OF THE EXECUTION OF THE CONTRACT AND FOR NO OTHER REASON. WENTWORTH ARENAS PRIVACY POLICY MAY BE DOWNLOADED FROM OUR WEBSITE AT WENTWORTHARENAS.CA

We ask for your understanding and cooperation during this transition.

We wish you all the best and thank you for your continued support!!

Stay safe and Healthy!!
Wentworth Arenas

Please be respectful of the rules and those around you.
Thank you for your attention to this and lets all do our part and stay healthy.
We will provide updates as they become available.