Protocols & Procedures

(Forming part of the Contractual Agreement for Rental and/or League Time)


  • Masks are mandatory and must be worn by participants and/or spectators at all times while in the facility. Failure to wear a mask will result in entry refusal. Exceptions are, while on the playing surface and while seated in the restaurant. Mask will NOT be provided by the facility. (Mask Mandate lifting March 21, 2022)
  • Maximum number of people on the playing surface is 40. 
  •  Please follow link to COVID-19 Public Health Measures and Advice (updated Mar. 1st, 2022) visit;
  • All entrants must adhere to Hamilton By-laws, which requires persons to maintain 2 meters social distance at all times.
  • Please adhere to all signage and respect others.
  • Be mindful of common surfaces and limit your touch points.
  • Food and beverages may not be brought into the premises.
  • Wentworth Arenas Inc. supports family participation/spectating however children may not be left unsupervised. Should staff encounter situations with possible safety hazards for children, games may be interrupted while parents or guardians are located, any such interruptions will not constitute increased rental or playing time. Staff has full discretion to determine what constitutes a hazard.

Illness Protocols

As per the provincial guidelines, participants will not be allowed to enter the facility if they have:

  • Experienced cold or flu like symptoms.  
  • Been in close contact with anyone else who has had these symptoms in the last 14 days. (follow updated public health measures)
  • Been in close contact with anyone else who has travelled outside of Canada in the last 14 days. (follow updated public health measures)
  • If participant/spectator is displaying symptoms of respiratory distress or illness, they will be asked to leave the facility and seek medical attention.

Playing Surface

  • Masks must be warn until you reach the playing surface and again when leaving the playing surface.
  • Benches may be used with social distanced guidelines provided.
  • Water bottles must be filled prior to entering the facility. Do not use water for anything other than drinking.

Any person caught spitting will be immediately ejected from the facility.

  • The chewing of gum is prohibited on all playing surfaces.
  • The wearing of outdoor shoes on any of the playing surfaces is not permitted.
  • Where Spectators are permitted, they are warned to be observant while viewing all sports games as there is a risk of personal injury. Spectating is done at your own risk. Wentworth Arenas Inc. shall not be liable for any injury, illness, death, damage, loss, accident, expense, delay or other irregularity occurring from any such incident.
  • Equipment must be kept on the participant while using the playing surface and may only be removed once they have left the playing surface.
  • Wentworth Arenas may provide sport equipment ie: balls, pucks, pinnies etc. if available.
  • No handling of equipment by players. The organizer of the group is the only person permitted to handle the group equipment ( pucks, balls, pinnies, etc..)
  • Drills and activities should be designed with Provincial sport organization guidelines.
  • Full face visors for hockey are recommended but not mandatory.
  • If participants do not feel well or have identified respiratory symptoms, ensure they advise the group organizer immediately and put on a mask. Organizers should provide facility staff with an incident report prior to leaving the facility.
  • Pregame and post game handshakes are not permitted. Support our “no hand-shake or elbow bump” policy.

Exiting the playing surface and facility

  • Players will not be permitted to congregate in groups either near the entrance or in the parking lot unless prior to arrival and are the required 2 meters apart.
  • Players leaving the playing surface must go immediately to assigned change rooms.

 Safety Protocol

  • Each rental group must have a volunteer / organizer to supervise the group and ensure the participants, parents and spectators follow the facility protocols and procedures while in the facility.

 Personal Hygiene

  • Please note that staff will be scheduled to clean/sanitize periodically throughout the day.
  • Avoid touching your eyes, nose or mouth.
  • Cover your mouth and nose with a tissue or into your elbow while coughing or sneezing. Dispose of any used tissue as soon as possible in a lined waste basket and wash hands.
  • Wash or sanitize your hands often with soap and water for at least 20 seconds.
  • Use alcohol-based hand sanitizer if soap and water are not available.
  • No sharing of water bottles.

 Enhanced Facility Sanitizing

  • Persons entering the facility will be required to use the hand sanitizer provided.
  • Player benches will be disinfected following each rental period and prior to any following rental period.
  • Change rooms will be disinfected after each use.
  • Washrooms will be disinfected twice per day unless additional cleaning is required.
  • Frequently touched surfaces will be disinfected regularly.
  • Hard surfaces such as goal posts, time monitoring units and facility equipment etc. will be disinfected regularly.

Please be respectful of the rules and those around you.
Thank you for your attention to this and lets all do our part and stay healthy.